Panna 365 Terms & Conditions – Everything you need to know before you play

By accessing, registering with, or using any service on Panna 365, you are deemed to have automatically accepted these terms and conditions. Please read the full policy carefully before registering.

These terms and conditions form a legal agreement between Panna 365 and its members. Panna 365 may update these terms at any time — members will be notified at least 7 days in advance via their registered email.

To register with Panna 365, you must be 18 years of age or older. You may be required to submit a National ID or passport for age verification. Accounts created with false information may be closed at any time.

• Each individual may open a maximum of one account.
• The mobile number and email provided at registration must remain active.
• Name, address, and date of birth must be filled in accurately.
• Members are solely responsible for the security of their accounts.
• You must keep your password confidential and secure at all times.

All transactions on Panna 365 are processed in Bangladeshi Taka (BDT). Deposits and withdrawals must be made through verified payment methods registered in your own name. Use of third-party accounts is strictly prohibited.

• Minimum Deposit: ৳100
• Minimum Withdrawal: ৳500
• Deposit Time: bKash/Nagad/Rocket — Instant; Bank — 1–2 hours
• Withdrawal Time: MFS — 15–30 minutes; Bank — 1–3 hours
• KYC verification must be completed before any withdrawal can be processed.
• A maximum of 5 different payment methods can be linked to a single account.

If unusually large transactions or suspected misuse of multiple payment methods are detected, Panna 365 may request additional documentation for verification. Withdrawals may be temporarily placed on hold during this process.

All bonus offers at Panna 365 are available exclusively to verified, eligible members. Each bonus has its own rollover requirements, which are clearly stated on the relevant offer page.

• Bonuses may only be used for personal entertainment purposes.
• Bonuses or bonus winnings cannot be withdrawn until the rollover requirement has been fulfilled.
• The same bonus cannot be claimed more than once.
• If bonus arbitrage or any attempt to gain unfair advantage is detected, all bonus funds and associated winnings will be forfeited.
• Panna 365 reserves the right to modify or cancel any bonus offer.
• Bonus validity is generally 7–30 days — the specific duration is stated on each individual offer.

All bets placed on Panna 365 are final once confirmed and cannot be cancelled. The odds displayed at the time the bet is accepted are binding — any subsequent changes do not apply.

• If a match is cancelled, the bet amount is generally refunded.
• If incorrect odds are displayed due to a technical error, Panna 365 reserves the right to void the affected bets.
• In live betting, only bets placed before the outcome is determined will be valid.
• Single bets and multiple bets are settled under separate rules.
• Betting limits are set individually for each market.

In the event of a dispute over a bet outcome, the relevant international sport rules and Panna 365's applicable sports policy will be followed. Panna 365's decision shall be considered final.

The following activities are strictly prohibited on Panna 365:

• Money laundering or transactions involving funds from illegal sources.
• Creating multiple accounts to claim bonus benefits.
• Placing bets using software, bots, or automated systems.
• Exploiting platform vulnerabilities or technical errors.
• Using a third-party payment method.
• Attempting to gain unauthorised access to another member's account.
• Betting using match-fixing arrangements or insider information.

Panna 365 may suspend or permanently close an account without prior notice in the following circumstances:

• If evidence of a terms violation is found.
• If registration is completed with false or incomplete information.
• In the case of suspicious financial transactions.
• When directed by a court or regulatory authority.
• Accounts with no activity for 12 months will be considered inactive.

If an account is closed, the member retains the right to withdraw verified funds — however, winnings derived from bonuses may be forfeited. Members may also close their own account at any time by contacting support.

Panna 365 believes betting should be fun — not a source of financial stress or emotional hardship. That's why we give every member access to the following protective tools:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Loss Limit: Automatic lock after losing a specified amount.
• Session Timer: Warning or automatic logout after a set period of inactivity.
• Cooling-Off Period: A break of 1 day to 6 weeks.
• Self-Exclusion: Exclude yourself for anywhere from 6 months to permanently.

Contact us via live chat or update your preferences directly from Account Settings to enable these features.

All content on the Panna 365 website — including logos, designs, text, images, and software — is the intellectual property of Panna 365. Copying, using, or distributing any of it for personal or commercial purposes without prior permission is strictly prohibited.

Personal, non-commercial use of the platform is permitted. Misrepresenting any content from Panna 365 or damaging the brand's reputation is strictly prohibited.

Panna 365 is not liable for losses caused by technical issues, internet disruptions, or third-party service failures. That said, our team is always ready to ensure a fair resolution for any bets affected by such incidents.

• Any financial losses from betting are the result of the member's own decisions.
• Services may be temporarily unavailable during scheduled platform maintenance.
• We accept no liability for changes in market odds.

Panna 365 takes all complaints seriously. To resolve a dispute, please follow the steps below:

1. Step One: Contact us via live chat and we'll address your issue right away — most problems are resolved within minutes.
2. Step Two: If the issue remains unresolved, email us at support@panna365.ws. You will receive a response within 48 hours.
3. Step Three: If your issue remains unresolved after email, you can initiate a formal complaint. Our support team will walk you through the process.

Any dispute regarding a betting outcome must be raised within 72 hours of the event.

Panna 365 may update these terms and conditions at any time. Members will be notified via their registered email and platform notifications at least 7 days before any changes take effect.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. If a member does not agree to the new terms, they have the right to close their account and withdraw any remaining balance.