1. Home
  2. Privacy Policy
Last Updated: January 2026

Panna 365 Privacy Policy – How Your Information Is Protected

The security of your personal information is our top priority. Find out what data Panna 365 collects, why we collect it, and how we keep it safe — all explained clearly here.

SSL secured Never sold to third parties GDPR compliant
Your Privacy Is Our Responsibility
Your data is never sold.
Always protected.
AES-256 Encryption
Secure data servers
Not Shared With Third Parties

How We Protect Your Information

Panna 365's Data Protection Framework: Built on Six Pillars

AES-256 Encryption
All your personal and financial data is protected with AES-256 encryption to international banking standards. SSL/TLS protocols are used for all data transmission.
Your data is never sold
Panna 365 never sells your data to third parties. Even in limited service partnerships, strict confidentiality agreements are mandatory.
Secure Data Centers
All data is stored in ISO-certified data centers. Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
Restricted access
Only authorized personnel can access your data, and only when required for their work. All access is logged and audited.
Right to Erasure
You may request the deletion of your personal data at any time. Unless subject to a legal obligation, it will be removed within 30 days.
Immediate notification in the event of a breach
In the event of a data breach, Panna 365 is obligated to notify affected members via email within 72 hours and take appropriate remedial action.

Data Retention Period

How Long Each Type of Data Is Retained — At a Glance

Data Type Purpose of Use Retention period
Name & Contact Details Account Management & Support For the duration of the active account + 5 years
Payment Records Legal Compliance & Audit 7 years
Betting History Dispute resolution & analytics 5 Years
KYC Documents Identity Verification & Anti-Money Laundering 5 Years
Session Logs & IP Information Security & fraud prevention 12 Months
Marketing preferences Communication consent Until consent is withdrawn
Cookie Data Site Improvement & User Experience 30–365 days (depending on type)
Table of contents
01
Introduction & scope
Who This Policy Is For and Why It Exists

Welcome to Panna 365. We believe your personal data belongs to you — and Panna 365 takes the responsibility of protecting it very seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.

This policy applies to all users of the Panna 365 website, mobile app, and digital services. By using our services, you are deemed to have consented to this privacy policy.

This policy has been prepared in compliance with the GDPR, the Bangladesh Digital Security Act 2018, and the data protection regulations of Panna 365's licensing jurisdiction.
02
The information we collect
Directly & Automatically Collected Information

Panna 365 collects two types of information — what you provide directly, and what is gathered automatically while you use the service.

Information you provide directly:

  • Name, date of birth, and national ID number.
  • Mobile number and email address.
  • Current address and postal code.
  • Payment method details (bKash/Nagad number, bank account information).
  • Copies of documents submitted for KYC verification.
  • Information provided when contacting support.

Automatically collected information:

  • IP address and device type.
  • Browser and operating system version.
  • Login time, pages visited, and session duration.
  • Logs of betting and gaming activity.
  • Information collected through cookies and similar technologies.
03
Purpose of Data Use
How Your Information Is Used

Panna 365 uses your data only for specific, legitimate purposes. It is never used beyond the purpose for which it was collected.

  • Account management: Registration verification, login security, and identity authentication.
  • Payment Processing: Processing deposits and withdrawals.
  • Customer support: Resolving issues and answering queries.
  • Legal compliance: Fulfilling anti-money laundering and regulatory compliance requirements.
  • Platform improvements: Analysing user experience and developing new features.
  • Contact: Sending promotional offers and updates where you have given permission.
  • Fraud prevention: Detecting and preventing suspicious activity.
To stop receiving marketing communications, click "Unsubscribe" at the bottom of any email or contact support — changes take effect within 72 hours.
04
Data Sharing Policy
Who Receives Your Data & Under What Circumstances

Panna 365 never sells your data. However, limited data sharing may occur in specific circumstances:

  • Payment Processors: To process transactions via bKash, Nagad, Rocket, or bank transfer.
  • KYC verification provider: Approved third parties for identity verification.
  • Legal Authorities: When required by a court order or a government regulatory authority.
  • Security services: Contracted partners for cybersecurity threat management.

Each of these parties is bound by strict confidentiality agreements, and only the minimum necessary data is shared. Panna 365 ensures that all partners comply with international data protection standards.

05
Cookie Policy
What Cookies Are, Why We Use Them & How to Manage Them

Cookies are small text files stored on your device. Panna 365 uses three types of cookies:

  • Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
  • Analytics Cookies: To understand which parts of the site are used most.
  • Preference cookies: To remember your language, timezone, and display preferences.

You can manage cookies through your browser settings. Note that disabling essential cookies may affect login and certain features.

Managing cookies in Chrome: Settings → Privacy and Security → Cookies and other site data.
06
Your rights
Your control over your own data

Panna 365 members have the following rights regarding their personal data. To exercise any of these rights, please contact support.

Right to access your data
You can request to know what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to deletion
You may request deletion of your data, except where retention is required by law.
Right to Restrict Processing
You may request that your data be restricted from use for specific purposes.
Right to Portability
You can request a download of a copy of your personal data.
Right to Object
You can opt out of your data being used for marketing or analytics purposes.
07
Children's privacy
Protection of minors

Panna 365 strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and additional documentation may be requested if there is any doubt.

If a parent or guardian discovers that their minor child has created a Panna 365 account, please notify us immediately at support@panna365.ws. The account will be closed and all associated data will be deleted.

08
International Data Transfers
Where Your Data May Be Stored & Transferred

Panna 365 primarily stores data in ISO-certified data centers. In some cases, data may be transferred to servers in other countries for technical service purposes.

All such transfers are carried out in compliance with international data protection regulations, using Standard Contractual Clauses (SCCs) or equivalent legal frameworks.

Regardless of where your data is transferred, the protection standards described in this privacy policy always apply.
09
Policy changes
How You Will Be Notified of Updates

Panna 365 may update this Privacy Policy as needed. For significant changes, notice will be provided at least 14 days before the changes take effect — via registered email and on the platform.

The latest version of this policy will always be available on this page. Continued use of the service after any changes constitutes acceptance of the updated policy.

10
Contact & Complaints
Where to Direct Privacy Enquiries

For any questions about our privacy policy, requests to exercise your rights, or to raise a complaint, please reach us through the following:

  • Email: support@panna365.ws (Subject: Privacy)
  • Live Chat: Available 24/7 — Response within 5 minutes

We aim to resolve your request within 30 days of receipt. For urgent security matters, we respond within 72 hours.

Including your account email and a clear description of the issue when filing a complaint helps us resolve it faster.
Cookie Preferences
Panna 365 uses cookies to enhance your experience. Essential cookies are always active. You can control analytics and preference cookies.

FAQs

Answers to game and payment queries

Panna 365 offers four main types of slots games. Classic Slots — Three reels and simple paylines, capturing the feel of a classic machine. Video Slots — With five or more reels, animations, and multiple bonus features — this is currently the most popular type. Progressive Jackpot Slots — A portion of each bet contributes to the jackpot, which can grow into the tens of millions. Megaways Slots — The number of paylines changes with each spin, sometimes offering over 100,000 ways to win. Beginners are better off starting with classic slots or low-volatility video slots.

Panna 365 supports all major mobile financial services in Bangladesh. bKash Most widely used — quick and easy for both deposits and withdrawals. Nagad — This postal service option is fully supported and is a popular choice among users for cashback. Rocket (DBBL) — Deposits and withdrawals are also supported via Dutch-Bangla Bank's Rocket, as well as direct bank transfers. The minimum deposit is ৳100 across all methods, and deposits are instant — your balance is typically updated within 1 minute.

Play With Your Privacy Protected

Your data is fully secure at Panna 365. Register today and enjoy betting with complete peace of mind.

Register Log In
SSL encrypted No Data Sales bKash/Nagad Support 24/7 Bangla Support
বাংলা